WHEN YOU GET YOUR RECALL, YOU MAY HAVE ACTED IMMEDIATELY but now you are waiting and waiting and they don’t call you…
When will your Takata airbag be replaced?
What if there is an accident and your airbag explodes? Will it hurt you…?
22 August 2016
Last week, Honda (M) Sdn Bhd announced a 100 per cent parts availability for the driver front airbag inflator.
It also said Honda Malaysia had replaced 45 per cent of the the recalled airbag inflators, totallingh about 175,000 units.
For the front passenger airbag inflators, Honda Malaysia said it was facing parts shortage and was unable to secure 100 per cent stock availability because of a global shortage of parts.
Long wait for airbags irks car owners
PETALING JAYA, Aug 22 — Car owners are puzzled as to how long more they should wait to have airbags replaced following the global recall of Toyota, Nissan and Honda models.
Many claim they have yet to get the Takata airbag inflators replaced despite having contacted their respective distributors and service centres.
Kelvin Mah Choo Seng, who owns a Honda Jazz purchased in 2011, said he had been waiting for two months for the distributor to finalise an appointment.
“There seems to be no urgency to deal with customer’s complaints despite repeated calls,” the 27-year-old said.
“I only knew about the recall from media reports and an automotive website in June.”
Mah said anything could go wrong while customers were waiting to replace their airbags.
Telecommunications manager Maryanne Sarah Emmanual, who drives a 2004 Nissan Teana, said she received a letter from Nissan three months ago to replace the Takata airbags.
“As soon as I got the letter, I called the dealer to make an appointment but they kept postponing it because they were out of parts for the driver’s side airbag,” she said.
“I have made six appointments and I am still waiting for the airbags to be replaced.
“There seems to be a breakdown in communications between service centres and the headquarters over supply.”