30 March 2017
All promotions by AirAsia are only through its official channels on airasia.com as well as other reliable and authorised channels, which the airline advertises in.
SCAM ALERT: Promotional scam using AirAsia’s name
Singapore, 29 March 2017 – We are aware of a promotion scam that is circulating via Facebook and other online portals, giving away 240 shopping vouchers worth SGD500 each. The
scam directs to a link www.airasia.com-voucher4u.com/ and requires participants to answer 5 questions in order to redeem the vouchers.
We would like to confirm that this is a scam, which uses the AirAsia brand without authorisation, to lure the public to participate in its scheme. We strongly advise the public to disregard such scams and not to click on any links or to provide any personal details. AirAsia shall not be held liable for any claims pertaining to the false scheme.
The promotional scam also claims that the vouchers are being given out in conjunction with our 24 years of existence. We would like to clarify that the company has only been operating for 16 years.
All promotions by us are only through our official channels on airasia.com as well as other reliable and authorised channels, which the airline advertises in.
We will not hesitate to take legal action against individuals or groups who organise illegal schemes using the AirAsia brand.
When in doubt or to report on suspected scams using the AirAsia brand, the public may get in touch with us via our official social media channels.
AirAsia warns of scam offering shopping vouchers
PETALING JAYA: AirAsia giving out shopping vouchers worth a total of S$120,000 (RM380,000)?
Don’t you believe it. AirAsia has warned members of the public to be beware of this promotion scam circulating on social media.
It claims AirAsia is giving away 240 shopping vouchers worth S$500 (RM1,590) each. It is not known whether the scam is directed only at those in Singapore or Malaysia as well.
On Facebook, the airline warns people the scam directs to a link http://www.airasia.com-voucher4u.com/ and requires participants to answer five questions to redeem the vouchers.
However, clicking on this address today takes one to a page that says: “This Web page is parked FREE, courtesy of GoDaddy.” It offers deals to buy domains on the Web.
“AirAsia would like to confirm this is a scam, which uses the AirAsia brand without authorisation, to lure the public to participate in its scheme.
“We strongly advise the public to disregard such scams and not to click on any links or to provide any personal details.
“AirAsia shall not be held liable for any claims pertaining to the false scheme.”
28 Feb 2017
AirAsia warns of fake ticket sales on Facebook, Instagram
KUALA LUMPUR, Feb 28 — Discounted AirAsia and AirAsia X tickets sold on social media platforms are likely fraudulent, the airline warned the public today.
The low-cost carrier today said it has already encountered several complaints from consumers who procured the tickets from unauthorised resellers who advertised these at heavily discounted rates on Facebook and Instagram.
“The airline would like to remind the public to book their flights only through official channels such as the website airasia.com, official websites of its affiliates (such as AirAsiaGo.com) and official sales centres listed on our website,” it said in a statement today.
It then urged the public to verify such third-party offers via the airline’s social media channels on Facebook, Twitter and Ask.