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Scientific American: The Psychology of Fact-Checking

Fact-checkers aim to get closer to the truth, but their biases can shroud the very truth they seek

By Stephen J. Ceci, Wendy M. Williams on October 25, 2020 أعرض هذا باللغة العربية

The Psychology of Fact-Checking

Distortions and outright lies by politicians and pundits have become so common that major news outlets like the Associated Press, CNN, BBC, Fox News, and Washington Post routinely assign journalists and fact-checkers to verify claims made during stump speeches and press briefings. The motivation to uncover falsehoods and misleading statements taken out of context is laudable. But when it comes to real-world complexities, the trouble is that people often see different things when looking at the same event, a phenomenon repeatedly documented by psychologists.

Laboratory studies reveal that, when shown a video of a group of protesters, people see either a peaceful protest or an unruly mob blocking pedestrian access, depending on their sociopolitical beliefs. The world outside the lab shows similar biased perception: For example, 68 percent of Republicans consider the videotaped demonstrations in Portland, Ore., Kenosha, Wisc., and New York City to be riots, versus only 30 percent of Democrats, according to a Fox News poll released in September. Journalists and fact-checkers are human beings subject to the same psychological biases as everyone else—and their analyses of what constitute “facts” is affected by their own political and ideological values, resulting in what psychologists term selective perception.
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Fact-checkers’ decisions have significant consequences for debates about fake news that cannot be overstated. Researchers have studied the cascading cognitive effects of misinformation, and their findings are relevant to current concerns about fake news and to the limitations of fact-checking. Misinformation can be insidious; it can seep into the unconscious mind and influence beliefs and behaviors long after we have forgotten its source or the evidence invoked to support it. Under laboratory conditions, a selection of objective facts and complete fabrications can be presented, and researchers can then examine the spread of misinformation about these facts and whether and how this spread results in false beliefs.

Unlike a pristine laboratory setting, however, the world of politics is messy, and there can be deep disagreements about the facts themselves, as the above contradictory claims illustrate. When it comes to partisan fact-checking about complex issues—which describes much of the fact-checking that takes place in the context of political news—the truth as stated is often the subjective opinion of people with shared political views.

One path to a solution is “adversarial fact-checking.” Fact-checking is often done by teams of two or more journalists rather than by a single person. We propose that political claims continue to be aggressively fact-checked, but by teams of individuals with diverse sociopolitical views; for example, by pairing fact-checkers from major liberal and conservative news sources. This would add little, if any, cost. The media should abandon fact-checkers’ pretext of objectivity and political disinterest and instead acknowledge their sociopolitical leanings in much the way that NPR tries to pit pro and con points of view in political coverage.

Research underscores that fact-checkers’ personal biases influence both their choice of which statements to analyze and their determination of accuracy. Let diverse fact-checkers work as members of an adversarial team, much like two sides in arbitration. Fact-checkers are human beings who live in the real world, rather than in a sociopolitical monastery. Let’s abandon the pretense of objectivity and design a system of adversarial fact-checking that places the evidence for competing claims front and center.

One path to a solution is “adversarial fact-checking.” Fact-checking is often done by teams of two or more journalists rather than by a single person. We propose that political claims continue to be aggressively fact-checked, but by teams of individuals with diverse sociopolitical views; for example, by pairing fact-checkers from major liberal and conservative news sources. This would add little, if any, cost. The media should abandon fact-checkers’ pretext of objectivity and political disinterest and instead acknowledge their sociopolitical leanings in much the way that NPR tries to pit pro and con points of view in political coverage.

Research underscores that fact-checkers’ personal biases influence both their choice of which statements to analyze and their determination of accuracy. Let diverse fact-checkers work as members of an adversarial team, much like two sides in arbitration. Fact-checkers are human beings who live in the real world, rather than in a sociopolitical monastery. Let’s abandon the pretense of objectivity and design a system of adversarial fact-checking that places the evidence for competing claims front and center.
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Having each side’s fact-checkers checked by the other side’s fact-checkers could lead to an infinite regress toward an uncertain truth. But this is preferable to belief in a truth that may not exist. Adversarial fact-checkers would debate the same “evidence” and ensure a balanced presentation of the facts. This may not guarantee that fact-checkers will agree or even that readers will discern the truth. But it will reveal the sometimes-tenuous nature of fact-checkers’ claims and the psychological context in which human cognition unfolds—and this would be a meaningful barrier to the spread of fake news and the creation of false beliefs among voters.

https://www.scientificamerican.com/article/the-psychology-of-fact-checking1/