Scoot: Of a 21-hour delay, passengers’ ire, and a stewardess’s Facebook comment

SCOOT

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Scoot Pte Ltd. is a Singapore-based low-cost long-haul airline. It launched flights in 2012 on medium and long-haul routes from Singapore, predominantly to Australia and China, using Boeing 777 aircraft obtained from its parent company, Singapore Airlines. In 2015 the airline began to transition its fleet to the Boeing 787 aircraft. Its head office is at Singapore Changi Airport Terminal 1.

https://en.wikipedia.org/wiki/Scoot

22 June 2015

“Looking at the news of Scoot’s delayed flight. Eh you wanna die in plane crash or you wanna get delayed? The navigation system had problems eh. You come operate the plane la.”

Stomper angry at comments made by Scoot air stewardess about flight delay

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22 June 2015

Stomper Low alerted Stomp to a series of comments made by a Scoot air stewardess about the recent 21-hour flight delay.

A Scoot air stewardess has commented about the incident on her Facebook.

Said the air stewardess:

“Looking at the news of Scoot’s delayed flight. Eh you wanna die in plane crash or you wanna get delayed? The navigation system had problems eh. You come operate the plane la.”

http://singaporeseen.stomp.com.sg/singaporeseen/this-urban-jungle/stomper-angry-at-comments-made-by-scoot-air-stewardess-about-flight-delay#xtor=CS2-4

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The Straits Times

Angry passengers at Changi Airport after Scoot flight delayed overnight

Published on Jun 21, 2015 12:29 PM
zs
The Facebook post by Scoot explaining the flight delay. — PHOTO: SCOOT/FACEBOOK

SINGAPORE – Dozens of Scoot passengers were up in arms after a flight from Singapore to Perth was delayed for more than 22 hours over the weekend.

“Scoot flight TZ 8 to Perth was originally scheduled to depart from Singapore at 1210 pm (Singapore time) on 20th June. It was delayed at Changi Airport due to a technical issue and we regret the delay has inconvenienced our guests,” a Scoot spokesman said.

The flight was re-scheduled to 9.50am on Sunday morning, according to Scoot’s Facebook page. It eventually took off at 10.42am on Sunday.

SINGAPORE – Dozens of Scoot passengers were up in arms after a flight from Singapore to Perth was delayed for more than 22 hours over the weekend.

“Scoot flight TZ 8 to Perth was originally scheduled to depart from Singapore at 1210 pm (Singapore time) on 20th June. It was delayed at Changi Airport due to a technical issue and we regret the delay has inconvenienced our guests,” a Scoot spokesman said.

The flight was re-scheduled to 9.50am on Sunday morning, according to Scoot’s Facebook page. It eventually took off at 10.42am on Sunday.

In an email sent to Scoot seen by The Straits Times, one passenger – recruitment consultant Anny Ho – claimed that the flight was “delayed six times with different reasons”. One of the reasons given, the 42-year-old added, was that the plane’s tyre was ‘worn out’.

The passengers were asked to board the plane then disembark twice, and finally asked to return home without any reimbusement for taxi fares, she wrote.
….

She also sent two Youtube videos of the scene at the Changi Airport after the news that the flight would be delayed to June 21 morning was announced.

https://www.youtube.com/watch?v=sK65PgFOI2E

https://www.youtube.com/watch?v=Z3E9JyNY5m8

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