Now everyone can bash AirAsia: One AirAsia tweet was all it took for Twitter users to express their anger at and frustrations with the airline

..

..

..

..

..

..

..

AirAsia tweet blunder causes social media turbulence

Netizens take off into a Twitter frenzy over airline’s backfired attempt to engage with followers

Updated 10 hours ago · Published on 11 Jun 2022 9:09PM

KUALA LUMPUR – While most social media managers go to great lengths to create conversations with their audiences, the administrators of the @airasia Twitter account might have gotten more than they had bargained for today.

Just after 8am this morning, the account tweeted: “What advice will you give a first-time flyer?” followed by the cloud and aeroplane emojis.
.

While such a tweet from the average user wouldn’t raise any eyebrows, it definitely piqued the interest of at least a few of the brand’s 3.2 million Twitter followers, who took the opportunity to blast the company over its allegedly poor track record of customer service.

A common theme among the complainants was that one should only fly AirAsia if there was absolutely no alternative.

One user with the handle @bongkersz tweeted: “Don’t fly AirAsia unless you really have no f***ing choice. Like really no f***ing choice.”
.

On May 9, Domestic Trade and Consumer Affairs Minister Datuk Seri Alexander Nanta Linggi said his ministry had initiated an investigation into public complaints. 

He had said the initial probe found that the issues had occurred since late April and have persisted since, with Tuaran MP Datuk Seri Wilfred Madius Tangau among those to have fallen victim. – The Vibes, June 11, 2022

https://www.thevibes.com/articles/news/63114/airasia-tweet-blunder-causes-social-media-turbulence

..

..

..

This entry was posted in Uncategorized and tagged . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s