Our one and only Petronas…

4 February 2018

Vehicles breakdown after fueling up an isolated case – Petronas

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KUCHING: Petronas today assured its customers that an incident which caused several vehicles to breakdown after fueling up RON95 at a petrol station in Samarindah, Kota Samarahan was an isolated case.

It disclosed that upon detailed investigation and tests, the incident involved only one RON95 tank, where water had seeped in and mixed with the fuel.

The case only involved one tank and did not affect the other products in that station, it stressed.

“Immediate action had been taken to protect the interests of our customers. The sales of RON95 at the station are being temporarily suspended until repair works are completed.

“The vehicles of the affected customers have been sent to the nearby workshop, whereby the costs of maintenance, and reimbursement of fuel purchase, are being borne by us,” said Petronas in a statement.

Petronas apologises for any convenience caused by this incident. It also said that feedback from customers are greatly appreciated.

“We are constantly working to improve our quality of service to provide the best experience for our customers at all our stations,” it said.

“For any complaints or information, contact our customer service agent at hotline 1-300-88-8181 or email mesralink@petronas.com.my.”

Vehicles breakdown after fueling up an isolated case – Petronas

Terima kasih atas tindakbalas yang cepat dari pihak Petronas dan pihak KPDNKK atas masalah ataupun insiden yang berlaku.Terima kasih atas sikap bertanggungjawab dari pihak tuan..thanks….

PETRONAS Brands Petronas Sarawak KPDNKK-Laman Rasmi

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For more: https://www.facebook.com/photo.php?fbid=10213678614154064&set=pcb.10213678614514073&type=3&theater

KPDNKK confirms several vehicles damaged after fuel-up

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Screenshot of the post that went viral on Facebook

KUCHING: The Ministry of Domestic Trade, Cooperatives and Consumerism (KPDNKK) Sarawak office confirmed that there were several vehicles damaged today after filling RON95 fuel at a petrol station in Samarindah Kota Samarahan.

Its deputy director and chief enforcement officer Abdul Hafidz Abdul Rahim said the office contacted Petronas marketing officer after the first incident went viral in social media.

He said he was informed that the petrol station has not received new supply of RON95, but the incident was believed to have been caused by a leakage in its underground storage.

“The station has given assurance of bearing the cost of repairing the damaged cars after filling up at the station.

“Fuel sales at the station have been stopped for the purpose of further investigation by Petronas,” he said.

KPDNKK confirms several vehicles damaged after fuel-up

14h14 hours ago

The Petronas Twin Towers in Kuala Lumpur, Malaysia ᴷᴬ

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1 Response to Our one and only Petronas…

  1. Doris Looi's avatar Doris Looi says:

    Rasuah,lah,from, day,o

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