#Blunder by Nanyang Technological University (NTU): Blames staff for “English only” food sign policy…

A notice received by stall operators at North Spine Food Court – one of 12 at the university – told them to do this before renewing their contracts in August.


28 June 2017


NTU says sorry for confusion over language on menu signboards

ztf.jpgA noodle stall displaying a bilingual menu at a foodcourt in Nanyang Technological University.ST PHOTO: NG SOR LUAN

SINGAPORE – Nanyang Technological University (NTU) offers no excuses for the recent food sign language incident that “has resulted in anguish and anxieties among members of the Chinese community”.

“We are sorry for the confusion and our lack of clarity on the issue,” said NTU president Bertil Andersson, promising that a thorough investigation would be carried out.

He clarified that there is no university policy prohibiting the use of the Chinese language on food stall or retail space signboards.


22 June 2017


Stalls in NTU food court told to remove Chinese characters from signboard come August


Stomper Say How alerted Stomp to a recent article on Lianhe Wanbao, which reported on the food stalls in cafeteria at Nanyang Technological University (NTU) that were instructed to remove Chinese characters on their signboards.

According to the article, the etablishment, North Spine Food Court, is managed by Select Group.

Reporters also received calls from vendors claiming that they received instructions from the management to remove all Chinese characters from their signboard by August end, reports Lianhe Wanbao via Lianhe Zaobao.

When reporters visited the food court, they found that only two of the 12 stalls did not have Chinese characters on them.

A 40-year-old stall owner complained that many vendors did not comprehend and were dissatisfied with the arrangements but did not dare to voice their opinions for fear of ruining relationships with the management.


NTU president apologises after English-only signage controversy


June 28, 2017
SINGAPORE — A week after news broke of the controversy of businesses on campus being told to switch to English-only signage, Nanyang Technological University (NTU) president Bertil Andersson has apologised, blaming the wrong instructions on varsity staff who had acted without sanction.

In a statement Wednesday (June 28), he reiterated that the university would get to the bottom of how the incident arose and pledged to hold to account any staff found to have acted contrary to NTU policies and values. A panel of five members will be tasked to investigate the matter, which is expected to take six to eight weeks.

“We accept responsibility for this incident and for (our) initial responses to the media which, with the benefit of hindsight, did not address the lapse clearly. We offer no excuses for what has happened that has resulted in anguish and anxieties among members of the Chinese community,” he said.
“I wish to put on public record and to reassure everyone that there is no policy at NTU that prohibits the use of Chinese language on signboards at food stalls or retail spaces. The initial findings show that the problems arose as a result of instructions given to food court operators to present their signages in English only. This action was not sanctioned through any NTU policy.”

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1 Response to #Blunder by Nanyang Technological University (NTU): Blames staff for “English only” food sign policy…

  1. Doris Looi says:

    Banana, no,idea,lah

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