Commuters slam Rapid KL on Facebook over denial of packed trains
Comments section flares up after company publishes photographs showing non-crowded monorail cars
Updated 29 minutes ago · Published on 20 Jan 2021 10:00AM
KUALA LUMPUR – A number of commuters are insisting that public transportation, such as the KL Monorail and Light Rail Transit (LRT), are indeed packed during rush hour in the movement control order (MCO) period, despite operator Prasarana Malaysia Bhd issuing a strong denial on the matter yesterday.
The commuters aired their grievances in the comments section of a Facebook post by Prasarana’s Rapid KL, which refuted a report by The Vibes on crowded monorail cars.
One such commuter was Nurul Fairose Miza, who said: “Don’t lie… it makes God angry (as the) LRT is always full at peak hours… like it is not MCO, (I’ve) been using LRT for (a) few year(s), MCO 2.0 full as usual.”
She said social distancing was not seen being practised or enforced throughout her entire journey from Gombak to Kelana Jaya, and the problem is worse when trains are delayed.
In its report yesterday, The Vibes highlighted photos of a KL Monorail carriage filled to the brim during rush hour, in breach of standard operating procedures (SOPs) under the reinstated MCO.
In a statement later the same day, Prasarana called the report by The Vibes “confusing”, as the photos of the crowded monorail car are undated.
Prasarana expressed doubt that the picture was taken during MCO 2.0, which started on January 13.
It also advised the media to check on information they receive in advance for veracity.