Video: United Airlines dragged paying passenger off the plane so that their own staff could take his place!

11 April 2017

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UNITED AIRLINES TAKE A BEATING…

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3m3 minutes ago

CEO Oscar Munoz: “treating our customers and each other with respect and dignity is at the core of who we are.” LOL

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4m4 minutes ago

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5m5 minutes ago

Replying to

Those staff at Chicago who ordered d removal also need to be investigated n prosecuted for treating people like cargo

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6

Thought VW dishonesty, and Wells Fargo duplicity was bad? Good for for stepping into the lead for Most Despicable Corp 2017

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7m7 minutes ago

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8m8 minutes ago

Angela B Retweeted Ryan Ruggiero

Apparently it’s ‘standard procedure’ to assault fare paying passengers on . .

Angela B added,

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Retweeted

Merriam-Webster trolls United for use of “volunteer” in statement after passenger dragged off flight

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A firsthand account from a passenger on board. It’s worse than you think.

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Never My President Retweeted Writer Louis Leung

Oscar Munoz and APOLOGY NOT ACCEPTED. This is unacceptable.

Never My President added,

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10h10 hours ago

UA official apology for overbooking, but NOT for bodily harm! Will NEVER fly w/ them.

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14m14 minutes ago

Simon Thong Retweeted Reuters Top News

😡😡😡

Simon Thong added,

By Alana Wise | NEW YORK

United Airlines (UAL.N) sparked outrage on Monday for the treatment of a passenger who was physically dragged off a plane the airline had overbooked, and one of the security officers involved in the incident was placed on leave pending an investigation.

Videos posted online by other passengers showed a man screaming as officers yanked him from his seat on United Flight 3411 before it departed from Chicago O’Hare International Airport to Louisville, Kentucky, on Sunday.

The man, who appeared to be Asian, was seen being dragged down the aisle on his back by his hands, body limp, bleeding from the mouth, glasses askew and shirt pulled up above his navel. The videos sparked outrage on social media, the second time in less than a month that United was criticized for its treatment of passengers.

The officer, one of several involved in the Sunday night altercation, did not follow protocol, the Chicago Department of Aviation said in a statement, and added that he had been placed on leave pending a review.

“The actions of the aviation security officer are obviously not condoned by the Department,” the statement said.The incident was one of the top-trending topics on Twitter as users took to the website to express their anger toward the airline.
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Video of the incident posted to Twitter account @Tyler_Bridges shows three security officers huddling over the seated passenger before dragging him to the floor.

Bridges said the man told United staff that he was a doctor and had to return home to his patients.

The airline said it had asked for volunteers to leave because additional flight crew needed to get to Louisville.

The outcry prompted a statement from Chief Executive Oscar Munoz. “This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers.”

Munoz said United was “moving with a sense of urgency” to work with the authorities and conduct its own review of the incident.

Many social media users criticized the apology for not directly addressing the forcible removal of the passenger.

“Apologize for saying you ‘had to’ do this. There were other options and you know it,” user @TessaDare wrote in a series of posts retweeted thousands of times. “Apologize for creating and allowing a corporate culture that says it’s okay to treat passengers with such disregard and disdain.”

In Bridges’ video, a woman asks: “Can’t they rent a car for the pilots and have them drive?” Two uniformed men then reach into the man’s seat and snatch him from his chair.

Fellow passenger Jayse D. Anspach, who goes by @JayseDavid on Twitter, wrote: “No one volunteered (to leave), so @United decided to choose for us. They chose an Asian doctor and his wife.”

“It looked like he was knocked out, because he went limp and quiet,” Anspach wrote, “and they dragged him out of the plane like a rag doll.”

Another video shows the distressed man, still disheveled from the wrangle, returned to the cabin, clinging onto a curtain at the back of the plane and repeating: “Just kill me. Kill me,” and “I have to go home,” as blood streaked down his mouth.

Much of the online uproar surrounded the appropriateness of removing a paying customer in order to accommodate airline staff.

“They bloodied a senior citizen & dragged him off the plane so THEIR OWN STAFF could take his seat,” one Twitter user wrote.

Other social media users questioned whether the man would have been removed as forcefully had he not been Asian.

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Dave.Walbridge Retweeted United

this isn’t really an apology. Its corporate PRspeak with no meaning.

Dave.Walbridge added,

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One Response to Video: United Airlines dragged paying passenger off the plane so that their own staff could take his place!

  1. Pingback: They are really slamming United Airlines over its “involuntary denial of boarding process”… | weehingthong

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